Sales Policy of Pearlluxes

Effective Date: January 2, 2025

At Pearlluxes, we are committed to providing a transparent, reliable, and enjoyable shopping experience. Our Sales Policy outlines the terms and conditions related to purchases made through our website, pearlluxes.com.

Pricing and Product Information

  • Accurate Pricing: All prices listed on our website are in USD and are subject to change without prior notice. We strive to ensure pricing accuracy, but in the event of an error, we reserve the right to cancel orders placed with incorrect pricing.
  • Product Descriptions: We make every effort to display product details, including descriptions and images, as accurately as possible. Slight variations in color or design may occur due to screen settings or natural variations in materials.

Order Processing

  • Order Confirmation: After placing an order, you will receive a confirmation email with the details of your purchase. Please review this email to ensure all information is accurate.
  • Processing Time: Orders are typically processed within 1-3 business days, excluding weekends and holidays.
  • Payment Methods: We accept major credit cards, debit cards, and other payment options as listed on our website.

Shipping and Delivery

  • Shipping Options: We offer standard and expedited shipping. Shipping times and costs will be displayed at checkout.
  • Delivery Timeline: Delivery times may vary depending on your location and the selected shipping method.
  • International Shipping: Customers outside the United States are responsible for any applicable customs duties or taxes.

Order Cancellations and Modifications

  • Cancellations: You may cancel your order within 24 hours of placement by contacting us at info@pearlluxes.com. After this period, cancellations may not be possible.
  • Modifications: Changes to orders, such as shipping addresses or product details, must be requested within 24 hours of order placement.

Promotions and Discounts

  • Promotional Offers: Discounts and promotions are valid for the specified time period only. They cannot be combined with other offers unless explicitly stated.
  • Misuse: We reserve the right to cancel orders if promotional codes or discounts are misused.

Customer Support

If you have any questions or concerns about your order, our dedicated customer support team is here to assist you.

By making a purchase with Pearlluxes, you agree to the terms outlined in this Sales Policy. Thank you for choosing Pearlluxes, where elegance meets exceptional service.