Shipping Policy of Pearlluxes

Effective Date: January 2, 2025

At Pearlluxes, we are dedicated to ensuring your orders are delivered promptly and securely. This Shipping Policy provides details on our shipping methods, timelines, and associated costs.

Shipping Methods and Rates

We offer the following shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • International Shipping: Delivery times vary depending on the destination, typically 7-14 business days.

Shipping costs are calculated at checkout based on your selected method, destination, and the weight of your order.

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will begin processing the next business day.

Shipping Restrictions

  • We currently ship to all 50 U.S. states and selected international locations.
  • Certain products may have restrictions or require additional handling due to local regulations.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

Delivery Delays

While we strive to meet delivery timelines, delays may occur due to:

  • Weather conditions.
  • Customs processing for international orders.
  • Other unforeseen circumstances beyond our control.

If your delivery is delayed, please contact our customer support team for assistance.

Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please notify us within 7 days of receipt by contacting Pearlluxes at info@pearlluxes.com. We will work to resolve the issue promptly.

Customs and Duties for International Orders

For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Contact Information

If you have any questions or need assistance regarding shipping, feel free to contact us:

Thank you for choosing Pearlluxes. We are committed to providing a seamless and reliable delivery experience for our valued customers.